Terms of service

Shopping with NHL Pharmacy

This online shop is operated by A MANN LTD, trading as NHL Pharmacy. Contact our online team at customerservice@nhlpharmacy.co.uk or 01772 700483. Correspondence and collection address: 270 New Hall Lane, Preston PR1 4ST, United Kingdom.

Products and orders

Please check the product name, size, strength, pack quantity and selected option before ordering. Supply is subject to stock availability and any applicable pharmacy or age checks. Where a check is needed, our team may contact you before dispatch. If we cannot supply your order, we will contact you and refund any payment for goods we cannot supply.

Prices and payment

Prices are displayed in pounds sterling. Applicable taxes and delivery charges are shown in checkout before you place your order. Use a payment method offered at checkout and provide accurate contact and delivery details. Please review your order before submitting it.

Delivery and collection

See our shipping policy for delivery options and collection details. Delivery estimates depend on dispatch and carrier service. Collect only after receiving a ready-for-collection notification.

Cancellations, returns and refunds

For eligible purchases, you can tell us you wish to cancel within 14 days of receiving the goods and have a further 14 days to return them. Health and hygiene exclusions may apply after a seal is broken. See our returns and refunds policy for details, including faulty, damaged or incorrectly supplied goods. These terms do not limit your statutory consumer rights.

Product advice

Read the packaging and enclosed instructions, suitability information and warnings before use. Website product information does not replace individual advice from a pharmacist or another qualified healthcare professional. Contact our pharmacy team if you are unsure whether a product is suitable.

Privacy and support

Our privacy policy explains how personal information is handled. For a product question, order issue or complaint, contact our online team with your order number. Do not email payment card details.